Letter from the CEO
For three decades, TechSoup has embraced the challenge of deploying technology in support of those working for social good. Since its inception, TechSoup has helped 1.04 million non-governmental organizations (NGOs), nonprofits, civil society organizations, and libraries in 236 countries and territories grow via its unifying technology platform, global network of partner organizations, resources, and connections.
In FY 2018, TechSoup connected 150,000 NGOs with US$1.9 billion in resources. Whether it's advocating for refugee rights, supporting those with mental illness, or conserving precious lands, these NGOs around the world worked to improve their communities, civil society in their countries, and our planet.
But there is much more impact to be had. Dedicated to serving the most vulnerable people on the planet and addressing the world’s most pressing problems, the NGO sector has made itself indispensable. TechSoup amplifies the sector's impact by connecting NGOs to the resources, support, and guidance they need to achieve their missions.
From its unique position, TechSoup continues to adapt to meet the changing needs of civil society by offering new technology solutions, educational offerings, and services to support digital transformation.
As a trusted collaborator, TechSoup continues to add new stakeholders and enable direct connections among technology corporations, NGOs, foundations, and other civil society actors. TechSoup strategically invests in its technology platform to efficiently connect NGOs with resources provided by over 100 long-standing technology partners including Microsoft, Adobe, Symantec, Cisco, Dell, Intuit, and Sage.
The accelerating shift to cloud computing, software as a service (SaaS), and infrastructure as a service (IaaS), has transformed how companies engage philanthropically with the nonprofit community. Corporate social responsibility (CSR) is a significant priority for most major corporations, and the rise of social media has transformed how companies and NGOs influence global philanthropy.
TechSoup is uniquely positioned to play a major role in this new world. Through its own service offerings, technology platform, global partner network, relationships, processes, staff, and business models, TechSoup aims to do more from its trusted position in the global NGO community. Like its partners and supporters, TechSoup aims to be not just relevant, but transformational.
This Year in Review provides a glimpse into TechSoup's strategic plan to navigate its transformation. Concurrently, through its upcoming Growth Capital Campaign, TechSoup will raise the investment capital necessary for success. As a result, TechSoup will continue to strengthen and evolve its model, which will enable it to meet its mission to build a dynamic bridge that leverages technology to enable connections and innovative solutions for a more equitable planet.
I hope this FY 2018 Year in Review will give you more insights into TechSoup's digital transformation and inspire ideas that you can apply in your own organizations.
I am grateful to the many people and organizations who supported TechSoup's work in FY 2018, and I look forward to continuing our work together in the years ahead.